TERMS AND CONDITIONS FOR THE SECUREREWARDS REWARD PROGRAMME

Effective Date: [1 July 2026]

IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ENROLLING IN OR PARTICIPATING IN THE SECUREREWARDS REWARD PROGRAMME, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE, YOU MUST NOT PARTICIPATE.

1. Definitions and Interpretation

1.1 In these Terms and Conditions, the following definitions apply: (a) “Approved Purchase Channel Partner” means the supplier-approved corporate entity(ies) and/or their authorised distribution partners through which Qualifying Purchases must be made to earn Points under this Programme, as notified by the Supplier from time to time. (b) “Business Day” means a day other than a Saturday, Sunday or public holiday in Ireland when banks in Dublin are open for business. (c) “Data Protection Laws” means all applicable data protection and privacy laws in force from time to time in Ireland and the European Union, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018, and any successor or replacement legislation. (d) “Installer” or “Member” means an individual installer or installation business that has been approved by the Supplier as an authorised installer of the Approved Purchase Channel Partner within the United Kingdom or Ireland and enrolled in the Programme. (e) “Net Purchases” means the invoiced purchase price actually paid by the Installer for Qualifying Products, exclusive of VAT, other sales or use taxes, shipping, insurance, installation, service fees, credits, rebates, chargebacks, returns, discounts, allowances, or other deductions. (f) “Net Connections” means the annual invoiced value of the SecureComm cloud connection subscription (g)“Points” means the non-cash reward points accrued by Members under the Programme in accordance with these Terms and Conditions. (h) “Programme” means the SecureRewards reward programme operated by the Supplier for authorised Installers. (i) “Qualifying Products” means those products and services of the Approved Purchase Channel Partner designated as eligible for Points accrual under the Programme, as updated by the Supplier from time to time. (j) “Qualifying Purchases” means purchases of Qualifying Products from the Approved Purchase Channel Partner, whether purchased directly or via its authorised distribution partners, and, where applicable, the purchase or activation of SecureComm cloud connections as further described herein. (k) “SecureRewards Portal” means the secure online portal operated by or on behalf of the Supplier through which Members can register, view balances, and redeem Points. (l) “SecureComm” means the Supplier’s designated cloud connectivity service as specified by the Supplier from time to time. (m) “Supplier” means Security & Risk Communications Limited, Reg. No. 417550, a company incorporated in Ireland with its registered office at Parkway Business Centre, Ballymount, Dublin 24, Ireland.

1.2 Interpretation. Headings are for convenience only and shall not affect interpretation. References to “including” or “includes” are deemed to be without limitation. References to statutes include all subordinate legislation, amendments, re-enactments, and replacements.

2. Eligibility Criteria

2.1 Eligible Participants. Participation in the Programme is open exclusively to authorised installers of the Approved Purchase Channel Partner who are established and operating within the United Kingdom or Ireland, are at least 18 years of age, and hold any necessary licences, permits, or authorisations required for their installation activities.

2.2 Verification. Eligibility is subject to verification by the Supplier. The Supplier may require documentary evidence, including proof of identity, business registration, VAT registration, and proof of authorised installer status.

2.3 Exclusions. Employees, officers, and directors of the Supplier and its affiliates, and their immediate family members, are not eligible to participate. Resellers or entities whose primary business is redistribution rather than installation are not eligible unless expressly authorised in writing by the Supplier.

2.4 Effective Date and Updates. These Terms and Conditions take effect on the Effective Date set out above. The Supplier may update these Terms and Conditions periodically to reflect operational, legal, or regulatory changes. The Supplier will provide reasonable notice of material changes through the SecureRewards Portal, email, or other reasonable means. Continued participation after the effective date of changes constitutes acceptance.

3. Calculation and Awarding of Reward Points

3.1 Points Accrual on Net Purchases. Subject to these Terms and Conditions, Members will accrue Points at a rate equivalent to three percent (3%) of the Member’s Net Purchases of Qualifying Products from the Approved Purchase Channel Partner, whether purchased directly or via its authorised distribution partners.

3.2 Points Accrual on SecureComm Connections. Where specified by the Supplier, Points may be awarded based on the value of the SecureComm cloud connection. Unless otherwise communicated, the Points awarded in respect of SecureComm shall be calculated by applying the same three percent (3%) rate to the Net subscription or the eligible value attributable to the SecureComm connection, as determined by the Supplier.

3.3 Issuance and Timing. Points will ordinarily be awarded and credited to the Member’s account within thirty (30) days after the Supplier receives and verifies transaction data from the Approved Purchase Channel Partner and/or its distribution partners. The Supplier’s records of transaction values and dates shall be conclusive absent manifest error.

3.4 Qualifying Purchases Verification. Points will only be awarded for Qualifying Purchases supported by valid proof of purchase and confirmed by the Approved Purchase Channel Partner’s transaction data feeds. Returns, chargebacks, fraud, non-payment, or other adjustments will reduce or eliminate Points accordingly.

3.5 Non-Transferability of Points. Points have no cash value, are not legal tender, and are not property. Points are personal to the Member’s account and cannot be sold, assigned, transferred, pledged, or exchanged, except as expressly permitted by the Supplier.

3.6 Caps and Modifiers. The Supplier may impose reasonable caps, multipliers, or promotional accelerators from time to time and will notify Members of any such changes via the SecureRewards Portal or other means.

4. Account Creation

4.1 Registration Link. Eligible Installers will receive a unique link to the SecureRewards Portal to create their account. The Member must follow the instructions provided to register, set login credentials, and provide accurate business details, including legal name, trading name, address, VAT number (if applicable), and contact information.

4.2 Security. The Member is responsible for maintaining the confidentiality of login credentials and for all activities conducted through its account. The Member must promptly notify the Supplier of any suspected unauthorised access or security breach.

4.3 Account Verification. The Supplier may require email or two-factor authentication. The Supplier may suspend or refuse account creation if eligibility is not verified to its reasonable satisfaction.

5. Redemption Process

5.1 Redemption Channels. Points may be redeemed through the SecureRewards Portal for rewards specified by the Supplier from time to time, which may include vouchers, merchandise, services, or credits against future purchases where permitted.

5.2 Redemption Procedure. To redeem Points, the Member must log into the SecureRewards Portal, select the desired reward, confirm the redemption, and comply with any additional verification steps. Redemptions are subject to availability and any applicable third-party terms.

5.3 Fulfilment. Rewards will be fulfilled in accordance with the timelines stated at redemption. Physical items will be delivered to the Member’s designated address within the UK or Ireland. The Supplier is not responsible for delays or failures attributable to third-party carriers or causes beyond its reasonable control.

5.4 Taxes and Fees. The Member is solely responsible for any tax liabilities, reporting obligations, customs duties, or fees arising from redemptions. The Supplier may disclose redemption values to tax authorities if required by law.

5.5 Irrevocability. Once confirmed, redemptions are final and cannot be cancelled, reversed, or exchanged, save where required by law or expressly permitted by the Supplier.

6. Terms of Use

6.1 Restrictions. Points and rewards may not be combined with other discounts, promotions, or incentive programmes unless expressly authorised by the Supplier. Points cannot be redeemed for cash. Rewards are provided “as is” and subject to any applicable third‑party terms and conditions.

6.2 Transfer Prohibition. Points and rewards are non-transferable and may not be transferred, sold, bartered, or assigned to any third party, including affiliates or related companies, without the Supplier’s prior written consent.

6.3 Business Use. The Programme is intended solely for bona fide business purposes associated with the Installer’s legitimate purchase and installation of Qualifying Products for end customers.

7. Fraudulent Activity

7.1 Zero Tolerance. Any fraudulent, abusive, or suspicious activity is strictly prohibited and may result in immediate suspension or termination of membership and forfeiture of all accrued Points and unfulfilled rewards.

7.2 Examples. Fraudulent activity includes, without limitation, tampering with the Programme or the SecureRewards Portal, misrepresentation of eligibility or purchase information, artificial or duplicate transactions, submitting falsified invoices, abuse of promotional offers, or any conduct intended to game or circumvent these Terms and Conditions.

7.3 Investigation and Cooperation. The Supplier may investigate suspected violations and the Member agrees to cooperate, including by providing invoices, proof of delivery, and related records. The Supplier may refer matters to law enforcement or take civil action.

8. Correction of Mistakes

8.1 Right to Correct. The Supplier and its agents reserve the right to correct any mistakes in the calculation of Qualifying Purchases or the issuance of Points, including the right to adjust account balances, revoke Points or rewards issued in error, or reissue corrected amounts.

8.2 Notice. Where practicable, the Supplier will notify the Member of material corrections. In the event of over-crediting, the Supplier may deduct Points from the Member’s account or require return of improperly issued rewards.

9. Privacy Policy

9.1 Data Controller. For the purposes of Data Protection Laws, the Supplier acts as the controller of personal data processed in connection with the Programme.

9.2 Categories and Purposes. The Supplier will collect and process personal data including names, business contact details, login credentials, transaction data from the Approved Purchase Channel Partner, redemption history, and communication preferences. The Supplier processes such data to administer the Programme, verify eligibility, award and redeem Points, provide customer support, prevent fraud, maintain security, comply with legal obligations, and, where consent is obtained or another lawful basis applies, send marketing communications about the Programme.

9.3 Lawful Bases. Processing will be based on one or more lawful bases under the GDPR, including performance of a contract (administration of these Terms and Conditions), compliance with legal obligations, the Supplier’s legitimate interests (Programme operation, fraud prevention, service improvement), and consent (for certain marketing and cookies, where applicable).

9.4 Disclosures. The Supplier may share personal data with: (a) the Approved Purchase Channel Partner and its authorised distribution partners, for verification of Qualifying Purchases; (b) service providers acting as processors, including IT hosting, payment, fulfilment, and support providers; (c) professional advisers; and (d) authorities where required by law. Transfers outside the EEA/UK will be subject to appropriate safeguards, such as standard contractual clauses.

9.5 Retention and Security. Personal data will be retained for the duration of the Member’s participation and for a reasonable period thereafter to comply with legal and accounting obligations, enforce rights, and resolve disputes. The Supplier implements appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

9.6 Data Subject Rights. Members have rights under the GDPR, including to request access, rectification, erasure, restriction, portability, and to object to processing on legitimate interest grounds. Where processing is based on consent, the Member may withdraw consent at any time without affecting lawfulness of prior processing. Members may exercise rights by contacting: privacyuk@assaabloy.com .

9.7 Privacy Notices. Additional information may be provided in the Supplier’s privacy notice available at https://www.hkcsecurity.com/gb/en/privacy-centre . In the event of any conflict, these Terms and Conditions shall prevail to the extent necessary to operate the Programme, without limiting the Member’s statutory rights.

10. Communication Preferences

10.1 Marketing Communications. Members may opt in or out of receiving marketing communications related to the Programme via the SecureRewards Portal or by following unsubscribe instructions in any communication. Additional information may be provided in the Supplier’s Marketing privacy notice available at https://www.assaabloy.com/uk/en/privacy-center/marketing-privacy-process

10.2 Service Communications. Regardless of marketing preferences, the Supplier may send non-promotional service or transactional communications necessary to operate the Programme, including account, security, legal, and operational notices.

10.3 Updating Preferences. Members may update contact details and communication preferences at any time through the SecureRewards Portal or by emailing securerewards@hkcsecurity.com

11. Expiration and Forfeiture

11.1 Validity Period. Points are valid for twenty-four (24) months from the date of issuance. Points that are not redeemed within the validity period will expire automatically and be removed from the Member’s account.

11.2 Consequences of Expiration. Expired Points cannot be reinstated or redeemed. The Supplier bears no liability for expired Points.

11.3 Forfeiture Events. Points and unfulfilled rewards may be forfeited upon: (a) termination or suspension of the Member’s account for cause; (b) fraudulent activity; (c) closure of the Programme; or (d) failure to remain an authorised installer of the Approved Purchase Channel Partner.

11.4 Extension of Validity. The Supplier may, in its sole discretion, offer limited extensions for Points set to expire, for example upon written request showing extenuating circumstances or under a Supplier-announced extension window. Any extension, if granted, will be confirmed in writing through the SecureRewards Portal and will specify the new expiration date.

12. Confidentiality

12.1 Confidential Information. “Confidential Information” means information disclosed by one party to the other (whether in writing, orally, or by any other means) that is marked or identified as confidential or would reasonably be considered confidential, including non-public technical, commercial, pricing, Programme mechanics, and business information.

12.2 Obligations. Each party shall: (a) keep Confidential Information confidential; (b) not disclose it to any third party except to its employees, contractors, or professional advisers who have a need to know and are bound by confidentiality obligations at least as protective as those set out herein; and (c) use Confidential Information solely for the purposes of the Programme.

12.3 Exceptions. Obligations in this Section do not apply to information that: (a) is or becomes public other than through breach; (b) was lawfully known to the recipient prior to disclosure; (c) is independently developed without use of the disclosing party’s Confidential Information; or (d) is required to be disclosed by law or court order, provided the recipient gives prompt notice (to the extent legally permitted) and cooperates to seek protective treatment.

12.4 Duration. Confidentiality obligations shall survive for five (5) years from disclosure, or, in the case of trade secrets, for so long as such information remains a trade secret under applicable law.

13. Limitations and Exclusions

13.1 Programme Availability. The Programme is subject to availability and may be limited or withdrawn in whole or in part, in specific regions, or for specific categories of Qualifying Products at the Supplier’s discretion.

13.2 No Cash or Property Rights. Points do not constitute property and do not give rise to any vested rights. The Supplier may correct, adjust, or void Points in accordance with these Terms and Conditions.

13.3 Warranties. To the maximum extent permitted by law, the Programme and rewards are provided “as is” without any warranties, representations, or conditions, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This does not affect statutory rights that cannot be excluded under Irish law.

13.4 Liability Cap. Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability which cannot be excluded under applicable law. Subject to the foregoing, the Supplier’s aggregate liability arising from or in connection with the Programme and these Terms and Conditions, whether in contract, tort (including negligence), or otherwise, shall not exceed the greater of: (a) €5,000; or (b) the aggregate face value of Points accrued by the Member in the twelve (12) months preceding the event giving rise to the claim.

13.5 Exclusion of Certain Damages. Subject to Section 13.4, the Supplier shall not be liable for: loss of profits, revenue, business, goodwill, or anticipated savings; indirect or consequential losses; or losses arising from third-party acts or omissions, network failures, or events beyond the Supplier’s reasonable control.

14. Indemnification

14.1 Member Indemnity. The Member shall indemnify, defend, and hold harmless the Supplier, its affiliates, and their respective officers, directors, employees, and agents from and against all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) the Member’s breach of these Terms and Conditions; (b) fraudulent or unlawful conduct by the Member; (c) misuse of the Programme or rewards; or (d) claims from third parties relating to the Member’s installation services or end-customer relationships.

14.2 Procedure. The Supplier shall promptly notify the Member of any indemnified claim and provide reasonable cooperation at the Member’s expense. The Member shall not settle any claim in a manner that imposes any admission of liability or obligations on the Supplier without the Supplier’s prior written consent.

15. Dispute Resolution

15.1 Good Faith Negotiation. The parties shall first attempt in good faith to resolve any dispute, controversy, or claim arising out of or relating to these Terms and Conditions or the Programme by negotiation between individuals with authority to settle the dispute. Either party may initiate this process by written notice.

15.2 Mediation. If the dispute is not resolved within thirty (30) days of initiation, either party may refer the matter to mediation under the Mediation Act 2017 (Ireland) with a mediator agreed by the parties or, failing agreement within fourteen (14) days, appointed by the Centre for Effective Dispute Resolution (CEDR) or a similar recognised body. The mediation shall take place in Dublin, Ireland, unless otherwise agreed.

15.3 Arbitration or Courts. If the dispute is not resolved within sixty (60) days after appointment of a mediator, the dispute shall be finally resolved either: (a) by arbitration seated in Dublin, Ireland, conducted in English under the Arbitration Act 2010 (Ireland) by a sole arbitrator appointed by agreement or, failing agreement, by the President of the Law Society of Ireland; or (b) at the Supplier’s election, by the courts of Ireland as provided in Section 16.6. The decision of the arbitrator shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. Nothing prevents either party from seeking urgent injunctive or interim relief in the courts.

16. Term and Termination

16.1 Term. These Terms and Conditions apply from the Effective Date and continue for so long as the Member participates in the Programme, remains an authorised installer of the Approved Purchase Channel Partner or maintains an active account.

16.2 Supplier Modification, Suspension, or Termination. The Supplier may modify, suspend, or terminate the Programme, in whole or in part, at any time with or without notice, provided that the Supplier will use reasonable efforts to give prior notice of material changes where practicable. Upon termination, all unredeemed Points will be subject to Section 11 and any wind-down rules notified by the Supplier.

16.3 Termination for Cause. The Supplier may suspend or terminate a Member’s participation immediately upon notice if the Member breaches these Terms and Conditions, ceases to be an authorised installer of the Approved Purchase Channel Partner, engages in fraudulent activity, or becomes insolvent.

16.4 Effect of Termination. Upon termination of membership, the Member’s right to accrue or redeem Points ceases. Any outstanding redemptions that have not been fulfilled may be cancelled at the Supplier’s discretion, subject to applicable law.

16.5 Member Closure. A Member may close its account by written notice via the SecureRewards Portal. Unredeemed Points at the time of closure will expire and be forfeited.

16.6 Governing Law and Jurisdiction. These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of Ireland. Subject to Section 15, the courts of Ireland shall have exclusive jurisdiction.

17. Miscellaneous Provisions

17.1 Notices. Notices under these Terms and Conditions must be in writing and delivered by hand, pre-paid post, courier, or email to the addresses notified by the parties. Notices to the Supplier shall be sent to [Insert Notice Details]. Notices are deemed received: (a) if delivered by hand, on signature; (b) if sent by pre-paid post or courier, on the second Business Day after posting; or (c) if sent by email, at the time of transmission provided no bounce-back or error is received and if sent during business hours, otherwise on the next Business Day.

17.2 Force Majeure. The Supplier shall not be liable for any delay or failure to perform any obligation to the extent caused by events beyond its reasonable control, including acts of God, war, terrorism, civil disorder, labour disputes, pandemics, failures of third-party networks or utilities, or government actions.

17.3 Set-off. The Supplier may set off any amounts owed by the Member to the Supplier against any Points or rewards to be issued, to the extent permitted by law.

17.4 Audit Rights. The Supplier may, upon reasonable notice, audit the Member’s relevant records to verify compliance with these Terms and Conditions, including eligibility and Qualifying Purchases. Audits shall be conducted during normal business hours and in a manner that minimises disruption.

17.5 No Partnership or Agency. Nothing in these Terms and Conditions is intended to create a partnership, joint venture, or agency relationship. The Member acts as an independent contractor, and neither party has authority to bind the other.

17.6 Assignment. The Member may not assign, transfer, or delegate any rights or obligations under these Terms and Conditions without the Supplier’s prior written consent. The Supplier may assign or transfer its rights or obligations to an affiliate or in connection with a merger, acquisition, or sale of assets.

17.7 Severability. If any provision is found invalid, illegal, or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.

17.8 No Waiver. A failure or delay by either party to exercise any right or remedy shall not constitute a waiver of that or any other right or remedy, nor preclude or restrict further exercise.

17.9 Entire Agreement. These Terms and Conditions constitute the entire agreement between the Supplier and the Member relating to the Programme and supersede all prior or contemporaneous understandings. In the event of any inconsistency between these Terms and Conditions and any Programme materials, these Terms and Conditions prevail.

17.10 Survival. Sections which by their nature should survive termination shall survive, including Sections 7, 8, 9, 11, 12, 13, 14, 15, 16.6, and 17.

17.11 Contact. Questions regarding the Programme may be directed to securerewards@hkcsecurity.com

ACCEPTANCE

By registering for or participating in the SecureRewards reward programme, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.